Faculty & Staff Resources

Tech Support

SoC Faculty and Staff needing help with ISU-owned computer equipment and peripherals should complete a helpdesk ticket at:

http://www.casit.ilstu.edu/help/

SoC Local Tech Support

Faculty, Staff, and Lab computers are under the care of the School of Communication Information Technology office. For more information about CommIT please click here.

Fell Hall Computer Labs

Fell Hall Computer Labs are used as both classroom and open lab environments for teh School of Communication. Faculty and Staff of the SOC who wish to reserve time in the labs should complete a request here.

Fell 048

Open Lab Hours in this lab varies - Please check calendar posted weekly outside of Fell 48.

Lab is generally open:

  • Monday: 9am to 4pm
  • Tuesday: 8am to 4pm
  • Wednesday: 9am to 4pm
  • Thursday: 8am to 4pm
  • Friday: 9am to Noon

Fell 052

Open Lab Hours:

  • By Request Only

Fell 102

Open Lab Hours:

  • Sunday: 4pm to 9:45pm
  • Monday: 2:15pm to 6pm
  • Tuesday: 4pm to 7:45pm
  • Wednesday: 2:15pm to 6pm

Fell 108

Open Lab Hours:

  • Sunday: 4pm to 9:45pm
  • Monday: 2:15pm to 6pm
  • Tuesday: 4pm to 7:45pm
  • Wednesday: 2:15pm to 6pm

 

Technology links

University Helpdesk

Outlook Web Access (OWA)

Private (R) Drive Web Access

CTLT

Classroom Technology / Clickers

CAS Intranet

Techzone

Emergency Alerts @ ISU

COINS Intranet - Edit Your People Page

You can securely update your profile, change your picture, upload a syllabus, or upload spreadsheets with grades on the people page.

Need Tech Support in University Classroom - CTSS

Faculty have use of the Classroom Technology Support Services (CTSS) which is supports equipment in teaching classrooms, laptop checkout, clickers, and distance learning classrooms. Phone: (309) 438-7412

Want to buy a computer or equipment - TechZone

TechZone offers discounts and buying assistance to all members of the University community on personal computers, software, peripherals, and supplies. We can help you order everything from complete computer systems to extra ink cartridges for your printer. TechZone offers the flexibility of shopping online or working with our friendly staff for personal assistance through the buying process. Click here to visit the TechZone website.

University Helpdesk

The University Computer Help Desk is dedicated to assisting students, faculty, and staff at Illinois State University. Their focus is on supporting personally-owned devices, like computers and phones. Click here to visit the University Helpdesk website.

Other Forms, Documents, Services, etc.

Here you will find School of Communiction, College of Arts and Sciences, and University forms, documents, services, and more.

Find resources

SOC How-To Documents

CAS Intranet, Common Tasks (PDF)

Creating PDFs from an SOC PC (PDF)

Instructor Station, FH 108/048 How-to and F.A.Q. (PDF)

Phone List, SOC Faculty & Staff (PDF)

 

More SOC Documents Coming Soon! Check the University Helpdesk for other campus wide resources.

Important Alerts!

Phishing: Your web-mail quota system has exceeded
A new phishing email targeting Illinois State University has been reported to the University Computer Help Desk. Phishing emails attempt to trick you into giving away your personal information, like your ULID, password, name, and date of birth. Illinois State University will NEVER ask you to send your password in email.
View Entire Phishing Alert
Phishing: Email Upgrade
A new phishing email targeting Illinois State University has been reported to the University Computer Help Desk. Phishing emails attempt to trick you into giving away your personal information, like your ULID, password, name, and date of birth. Illinois State University will NEVER ask you to send your password in email.
View Entire Phishing Alert
Phishing: Upgarde Your Webmail Account
A new phishing email targeting Illinois State University has been reported to the University Computer Help Desk. Phishing emails attempt to trick you into giving away your personal information, like your ULID, password, name, and date of birth. Illinois State University will NEVER ask you to send your password in email.
View Entire Phishing Alert
Click here for all Alerts